Once you sign up we'll charge your chosen account every week or month, depending on your subscription. This automatically happens each week/fortnight/month your subscription rolls over.

We're pretty quick! Processing and shipping your order usually happens the same (or next) working day.

Free! For all subscriptions you'll pay precisely zero pounds in shipping costs.

You should receive account details from us to log in via our customer portal to update details—or you can just email us.

Just log in via the customer portal—get stuck? Just email shop@goodlifecoffee.com

Sure can! These details are available via the customer portal, or you can get our customer service team to help via email.

A plan or gift subscription is prepaid i.e. you pay for the entire subscription upfront either 3, 6 or 12 months. You then choose who you would like this to go to and fill in the recipients details in the shipping address option. A recurring subscription is a pay as you go subscription. Your credit card is charged each time a bag of coffee is despatched. You can choose how many bags you want to receive in each delivery. You are also able to make other changes to your subscription from your Account dashboard.

Leave a message in the shipping notes, or email us at shop@goodlifecoffee.com

Email support and we’ll get back to you as soon as we can!