How am I charged?
Once you sign up we'll charge your chosen account every week or month, depending on your subscription. This automatically happens each week/fortnight/month your subscription rolls over.

How soon is my coffee shipped?
We're pretty quick! Processing and shipping your order usually happens the same (or next) working day.

How much does shipping cost?
Free! For all subscriptions you'll pay precisely zero pounds in shipping costs.

What if I want to skip a month?
You should receive account details from us to log in via our customer portal to update details—or you can just email us.

I need to pause a week?
Just log in via the customer portal—get stuck? Just email us.

I'm running out of coffee sooner than I thought—can I update the frequency?
Sure can! These details are available via the customer portal, or you can get our customer service team to help via email.

I need my coffee ground a little differently from the default options. Is this possible?
Leave a message in the shipping notes, or email us at shop@goodlifecoffee.com

Have any questions at all?
Email support and we’ll get back to you as soon as we can!